mogbd's Privacy Policy
Protecting your personal information is our highest priority — find out how we collect, use, and keep your data safe.
Introduction & Applicability
This privacy policy applies to all users of the mogbd platform. When you use mogbd's website or services, you automatically agree to the terms of this policy. We treat your personal information with the utmost seriousness and manage it in accordance with internationally recognised data protection standards.
This policy may be updated from time to time. For any significant changes, we will post a clear notice on the website. This policy was last reviewed in 2026 and is currently in effect.
What Information is Collected
Types of Information Collected
mogbd collects the following types of information to operate its services:
2.1 — Information You Provide Directly
When you open an account or use any service on our platform, the information you voluntarily provide includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Financial transaction information (bKash, Nagad, Rocket, Upay or bank account)
2.2 — Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and geographic location (approximate)
- Browser type, version, and device information
- Page visits, click patterns, and session duration
- Information obtained through cookies and similar tracking technologies
- Login time and date, and account activity logs
2.3 — Information Received from Third Parties
For identity verification and fraud prevention purposes, we may in some cases collect supplementary information from trusted third parties. This process is always carried out in compliance with applicable privacy laws.
Purpose of Data Use
How We Use Your Information
mogbd uses your collected information only for the following legitimate purposes:
- Account management: To create, maintain, and secure your account.
- Service delivery: To smoothly operate betting, casino games, and other platform services.
- Financial transactions: To process deposits, withdrawals, and bonuses.
- Identity & age verification: To ensure the platform operates only for those aged 21 and above.
- Customer support: To resolve your issues and enquiries, via 24/7 live chat and email.
- Fraud prevention: To detect suspicious activity and maintain platform security.
- Responsible gaming: To identify unusual gaming patterns and provide necessary support.
- Communication: To send important account updates, security alerts, and service notifications.
- Platform improvement: To analyse the user experience and improve service quality.
Data Sharing & Disclosure
When and With Whom Information is Shared
mogbd may share your information with third parties in limited and specific circumstances. These cases are detailed below:
4.1 — Service Provider Partners
Trusted partner organisations handling payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management may have access to the minimum necessary information. These partners always operate under strict confidentiality agreements.
4.2 — Legal Obligations
We may be required to share necessary information with authorities in compliance with court orders, lawful requests from law enforcement, or applicable law. In such situations, we always provide only the minimum necessary information.
4.3 — Fraud & Security
Information may be shared with verification agencies as needed to prevent money laundering, detect fraud, and ensure the overall security of the platform.
4.4 — With Your Consent
For any purpose other than those listed above, we will always obtain your explicit consent before sharing your information.
Cookies & Tracking Technologies
Use of Cookies
The mogbd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve our service quality.
5.1 — Essential Cookies
These cookies are essential for the platform's basic functionality. They are used to maintain login sessions, verify security tokens, and remember your preferences. The platform cannot function properly without these cookies.
5.2 — Analytical Cookies
We use analytical cookies to analyse the user experience and improve services. This information is always processed in aggregated and anonymised form.
5.3 — Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent you from using some important features of the platform.
Data Protection & Security
Security Measures
mogbd applies industry-standard technical and organisational measures to protect your personal information:
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
- Encrypted database: Stored information is kept secure through strong encryption.
- Access controls: Only authorised staff can access limited information on a need-to-know basis.
- Regular security audits: Regular testing is conducted to identify and address system vulnerabilities.
- Two-factor authentication: Two-factor authentication is available for added account security.
- Staff training: All staff receive regular training on data protection.
While we apply the highest security measures, no digital system is completely impenetrable. We therefore advise you to use a strong and unique password and to contact us immediately if you notice any suspicious activity.
Data Retention Period
How Long Your Information is Stored
mogbd retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- All necessary information is retained while your account is active.
- Financial transaction records are retained after account closure in accordance with legal requirements.
- Certain information may be kept for an extended period for fraud prevention and legal protection.
- When there is no longer any valid reason to retain information, it is securely deleted or anonymised.
Your Rights & Controls
Your Rights Over Personal Information
As a user of mogbd, you have the following rights over your own information:
8.1 — Right to Access
You can request a copy of your personal information stored with us at any time. We are committed to responding to this request within a reasonable time.
8.2 — Right to Rectification
If any information stored about you is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly from your profile settings.
8.3 — Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.
8.4 — Right to Object to Processing
For marketing communications and profiling, you can object and opt out of such processing at any time.
8.5 — How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will verify your identity and process your request as quickly as possible.
Protection of Minors
Policy on Those Under 21
mogbd strictly provides services only to those aged 21 and above. We do not knowingly collect or process the personal information of any minor.
Age verification is a mandatory step in the registration process. If for any reason a minor's information reaches us, it will be deleted as soon as it is identified and the associated account will be closed.
If you believe a minor is operating an account on our platform, please notify us immediately at [email protected].
Policy Changes & Updates
Privacy Policy Amendments
mogbd reserves the right to update this privacy policy from time to time. Amendments may be required due to service improvements, legal changes, or business reasons.
- Before any significant changes, we will publish a clear notice on the website.
- The date of the change will be clearly stated at the top of the page.
- For important changes, a notification may be sent to your registered email.
- Continued use of the platform after amendments will be considered as your agreement to the new policy.
We recommend that you review this policy regularly so that you are always informed of the latest information.
International Data Transfer
Cross-Border Data Processing
mogbd's technical infrastructure relies on servers located in various countries. As a result, your information may be processed or stored outside Bangladesh. For such transfers, we ensure that:
- The destination country or organisation maintains adequate data protection measures.
- Your information is protected through data transfer agreements and legal safeguards.
- All data remains encrypted during transmission.
Have a question about privacy?
Our support team is available 24/7 to assist you in Bengali.
[email protected]